We pride ourselves in our support. Help is just a click away. Real People. Real Programers. At the ready.

OK, there’s only one programmer. His name is Dennis. And he sorta runs ths show. The cool part? He’s the one who will help you. Looking for more information? Are you an existing customer? Do you need some comprehensive documentation?  Or do you just need to reach out to us? You’ve come to the right place. 

Medlin Payroll Software

Customer Support

Here you will find information and help for using our software, replacing a lost key, redownloading your software, or other general help.

Choose the edition that fits your needs. Use our comparison chart to review features, capacities, and included functionality so you can select the version that's right for your business, without paying for capabilities you don't need.

Payroll Features

Looking for details about specific payroll features? Browse our payroll features guide for information on payroll processing, tax calculations, reporting, direct deposit, and more.

Contact Support

There are no bots or over-sea’s help centers. Our support team consists of people who work on, use, and update the software. If you have any issues or questions, feel free to email us or open a support ticket. Help is one the way!

Open A Support Ticket
Email Support

License Key Issues

In today's digital world, software license keys are everywhere. While they play an important role in managing and securing software, they can sometimes be confusing or cause unexpected problems. Don't worry, we're here to help with the information and guidance you need.

If you need us to resend your key, please click here.
If you are having issues with your key, please click here.

Help Guides

Our goal is to make payroll powerful, intuitive, and easy to use. Because payroll can still be complex, we've developed a comprehensive Help Center with FAQs and detailed documentation to help you process payroll accurately, efficiently, and with confidence.

Click here to access our documentation.

Free Apps

Looking for a simple way to manage your business finances? Medlin's free Accounting and Accounts Receivable software applications help you handle bookkeeping, invoicing, customer statements, financial reporting, and more. Both applications run directly on your Windows PC and are completely free to use, with no license fees or subscriptions.

Free Accounting App
Free Accounts Payable App